The Affordable Care Act’s botched rollout has stunned its media cheering section, and it even seems to have surprised the law’s architects. The problems run much deeper than even critics expected, and whatever federal officials, White House aides and outside contractors are doing to fix them isn’t working. But who knows? Omerta is the word of the day as the Obama Administration withholds information from the public.

Health and Human Services Secretary Kathleen Sebelius is even refusing to testify before the House Energy and Commerce Committee in a hearing this coming Thursday. HHS claims she has scheduling conflicts, but we hope she isn’t in the White House catacomb under interrogation by Valerie Jarrett about her department’s incompetence.

The department is also refusing to make available lower-level officials who might detail the source or sources of this debacle. Ducking an investigation with spin is one thing. Responding with a wall of silence to the invitation of a duly elected congressional body probing the use of more than half a billion taxpayer dollars is another. This Obama crowd is something else.

What bunker is Henry Chao hiding in, for instance? He’s the HHS official in charge of technology for the Affordable Care Act, and in March he said at an insurance lobby conference that his team had given up trying to create “a world-class user experience.” With the clock running, Mr. Chao added that his main goal was merely to “just make sure it’s not a third-world experience.”

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HHS Secretary Kathleen Sebelius on Capitol Hill in Washington in April. Associated Press


He didn’t succeed. Whatever is below third-world standards would flatter the 36 federally run exchanges as they’ve started up. But perhaps Mr. Chao or someone else, if not Mrs. Sebelius, can answer even the simple question of how many Americans have managed to enroll for coverage. HHS could easily resolve any confusion but it won’t even talk to Democratic allies, friendly reporters and what it calls the insurance industry “stakeholders” that it will need to make ObamaCare work.

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